Marriott Knoxville Downtown, Knoxville - Reviews, Room Options & Prices 2025

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About the Hotel

525 Henley Street, Knoxville, Tennessee, United States, 37902

Marriott Knoxville Downtown, a full-service 4-star hotel in the city's central business district, features 302 newly designed accommodations, a state-of-the-art fitness center, and an indoor pool.

Modern Room Amenities

All 286 air-conditioned rooms at Marriott feature floor-to-ceiling windows, smart TVs, and signature plush bedding. Each room includes a refrigerator, sofa bed, free WiFi, and a safe deposit box.

Regional Dining Options

The Tavern at Maker Exchange serves regional cuisine while celebrating Knoxville's maker heritage. A coffee shop offers barista-crafted beverages and pastries.

Fitness and Pet Services

The expansive fitness facility includes three treadmills, a stairmaster, stationary bike, and climbing machine. The hotel welcomes pets up to 50 pounds for an additional fee.

Downtown Cultural Hub

The Marriott Knoxville Downtown sits 0.3 miles from World's Fair Park and within walking distance to Market Square's local eateries. The Tennessee Theatre, Knoxville Museum of Art, and University of Tennessee campus are all under a mile away.

“The hotel's location allowed us to explore downtown easily and enjoy local attractions.”view full review

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“Had a wonderful stay at this lovely downtown hotel!” view full review

Top location:Highly rated by recent guests(9.6)

Check-in/Check-out

from 16:00-23:59

from 07:00-11:00

Amenities

Private parking is possible on site at USD 38 per day.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of US$15.50 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

Year renovated:2011

Number of floors:11

Number of rooms:301

Former name

holiday inn knoxville downtown worlds fair park

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Suite Club Lounge Access

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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King Suite Sofa Bed Club Level

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Executive Room High Floor or Parkside

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Knoxville700 m

Airports

McGhee Tyson (TYS) 24.8 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Great Club Level Experience

“I recently had the pleasure of staying on the Club Level during my visit. The early morning breakfast was delicious, and we loved having a communal gathering space that was clean and cute. The coffee and hot chocolate machine was fantastic, making it easy to start our day right.” view full review

Fantastic Shuttle Service

“During my recent business trip, I utilized the hotel's shuttle service, which was a great perk. The shuttle took me downtown, and Simon even gave me a quick tour along the way, recommending great local food spots. I truly appreciated this personalized service which added a nice touch to my stay.” view full review

Clean and Comfortable Rooms

“The room I stayed in was clean and provided a comfortable environment for a good night's sleep. The linens were soft, and the room felt spacious, making my stay enjoyable and refreshing after a long day of meetings.” view full review

Great Walking Access

“I loved the easy access to the nearby parks where I could enjoy a nice walk. This hotel not only supports leisure but also encourages staying active while exploring the surrounding area, which was a perfect blend for my trip.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu
Game room

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

525 Henley Street, Knoxville, Tennessee, United States, 37902

Map view

525 Henley Street, Knoxville, Tennessee, United States, 37902

City landmarks

1235 Phillip Fulmer Ave

Neyland Stadium

1.4 km

Museum

Blount Mansion

2.9 km

Museum

Knoxville Museum of Art

620 m

Stadium

Thompson/Boling Arena

1.6 km

Museum

Frank H McClung Museum

1.6 km

Knoxville

Old City

1.0 km

World's Fair Park

Sunsphere

850 m

Gallery

The Emporium Center for Arts and Crafts

1.2 km

Park

Volunteer Landing Park

660 m

Museum

McClung Museum of Natural History and Culture

2.1 km

Fort Sanders

1.5 km

Museum

Women's Basketball Hall of Fame

2.9 km

205 E Hill Ave

James White Fort

2.9 km

Nearby

Square

Market Square

600 m

701 Henley St

Knoxville Convention Center

170 m

Park

World's Fair Park

270 m

Theatre

Tennessee Theatre

520 m

Tower

Sunsphere Tower

240 m

Park

Charles Krutch Park

430 m

510 W Main St

First Baptist Church

470 m

401 Henley St

East Tennessee Veterans Memorial

210 m

Church

Saint Johns Episcopal Church

390 m

Downtown

270 m

Amusement Park

Fort Kid

750 m

Market Square dining

470 m

Market Square

Tennessee Woman Suffrage Memorial

380 m

516 W Jackson Ave

Knox Whiskey Works

490 m

Gallery

Bliss & Tori Mason Shoes

450 m

Church

Immaculate Conception Catholic Church

470 m

Store

Mast General Store Knoxville

510 m

Restaurants

Windows on the Park

30 m

525 Henley St

The Drawing Room

560 m

531 Henley St

Knoxville Chocolate Co

380 m

29 Market Square #100

Tupelo Honey

480 m

1 Market Square

The Orange Martini

330 m

501 W Church Ave

Stock & Barrel

590 m

35 Market Sq Suite 101

The Tomato Head

550 m

12 Market Square

Kaizen Izakaya

320 m

416 W Clinch Ave

Cafe 4

520 m

4 Market Square

The Lunchbox Market and Cafe

370 m

607 Market St

Myrtle's Chicken + Beer

520 m

13 Market Square

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

7.8

Location

9.6

Service

6.6

Dining

8.2

James

United States, March 2025

6.8/10

My stay at Marriott Knoxville Downtown was a mix of great and some not-so-great. The location was perfect for my husband's speaking engagement at the Convention Center, really convenient. The check-in process was super easy and the room itself was spacious and clean. However, I was let down to find the hot tub closed and tiled over in the pool area, which was a bummer. Plus, I heard a lot of noise from emergency vehicles nearby at night, which disrupted my sleep a bit.

Rooms

8.0

My room was spacious and clean, featuring comfy bedding that made for a good night's sleep. However, I found the lack of a microwave a bit inconvenient, and the window soundproofing could've been better due to nearby traffic noise.

Service

9.0

The staff went above and beyond with their helpfulness and friendly demeanor. Even when their system was down, they stayed professional and upbeat, which I really appreciated.

Location

10.0

The hotel's location was ideal, just a short walk from Market Square and attractions, which made exploring Knoxville super easy. It was also connected to the Convention Center, perfect for my husband’s event.

Dining

9.0

I enjoyed the food options onsite, especially the room service. It was delicious and fulfilling. There’s also a coffee shop for a quick bite and coffee without room service prices.

Facilities

7.0

The pool area was nice, but I was disappointed about the hot tub being closed. Valet parking was convenient, though it added an extra daily fee. The fitness center was well-equipped and inviting, which I liked.

Spencer

United States, February 2025

5.6/10

I had a nice stay at the hotel, enjoying its modern vibe and great location near Market Square and the Convention Center. The room was comfortable and clean, but I did face some housekeeping issues during my six-day stay. Additionally, service at breakfast was a bit understaffed, which impacted my experience.

Rooms

7.0

The room was well-designed and comfortable, though I experienced some dampness and noisy AC. Also, the bathroom lacked a fan, which made it feel a bit dated.

Service

6.0

The service was friendly overall, but the hotel seemed understaffed, particularly at the restaurant during breakfast. The housekeeping service was hit or miss, with only limited cleaning during my stay.

Location

9.0

The location was fantastic, making it easy to walk around and explore downtown Knoxville. It was conveniently close to various attractions.

Dining

7.0

Breakfast was good with a nice selection, but the service was lacking. I appreciated the omelet station and the quality of food, but the staff seemed overwhelmed.

Facilities

8.0

The hotel offered a well-equipped fitness center and an efficient check-in process, which made my arrival hassle-free. However, I missed having a pool during my stay.

Rodney

United States, February 2025

5.6/10

I had a mix of experiences during my stay, with some positives and a few frustrations. The hotel's location is fantastic, sitting right downtown and close to various attractions. While I appreciated the efficient check-in process and the comfort of my room, I encountered issues with staff interaction that could definitely be improved. Overall, I would stay again due to the convenience, but I hope for better service next time.

Rooms

8.0

The room was clean and quite spacious, allowing for a comfortable stay. I enjoyed the quality bedding, which helped me sleep well, though I found it a bit small for the price. A mini-fridge and streaming access added to my comfort.

Service

5.0

I experienced some mix-ups during my stay. While some staff members were helpful, others came off as rude and unaccommodating, which left a negative impression, especially when I needed assistance during check-in.

Location

10.0

The location is a definite highlight. Being right in downtown Knoxville made it easy for me to access restaurants, shopping, and the convention center directly across the street, which was perfect for my event.

Dining

9.0

Although the breakfast buffet at the restaurant seemed pricey, the quality of the food—especially the hot dishes—was impressive and worth the cost. Room service also delivered delicious meals to my room.

Facilities

7.0

The hotel was well-equipped with various amenities, including valet parking which was necessary in the busy downtown area. However, I wished there were more options for self-parking sinceI'm not comfortable with valet service.

Christian

United States, October 2024

5.0/10

I enjoyed my stay at Marriott Knoxville Downtown. the location was fantastic, putting me within walking distance of many attractions like Market Square and World's Fair Park. The breakfast exceeded my expectations with a delicious buffet that was definitely worth the price. However, parking was an added cost that I didn't appreciate. and the noise from the street could be quite disruptive during the night.

Rooms

8.0

The room was spacious and comfortable, featuring nice bedding that helped me sleep well. However, the bathroom felt cramped.

Service

8.0

Most of the staff were friendly and attentive, particularly Amanda in the M Club, who provided excellent service during breakfast. But the check-in experience was a bit underwhelming.

Location

10.0

The hotel's central location made it easy to explore Knoxville. everything I wanted to see was just a short walk away.

Dining

9.0

The breakfast was a highlight. a fully stocked buffet with so many options that it made starting the day a joy.

Facilities

7.0

The hotel had many great amenities, including a dog park for my pet, but I found the additional parking fee frustrating.

Dorothy

United States, October 2024

5.6/10

I enjoyed my stay at Marriott Knoxville Downtown due to its excellent location and clean, comfortable rooms. However, I encountered some challenges, particularly with the service at the front desk, which was sometimes cold and unhelpful. Overall, it was a good experience, but certain aspects could be improved.

Rooms

8.0

The room I stayed in was spacious and clean, providing a comfortable environment for my stay. I appreciated the quality of the bedding which helped me sleep well, although I did notice one of the towels had marks on it.

Service

5.0

While the staff at the front desk could be more cordial and responsive, I found other staff members to be quite friendly, especially in the breakfast area. However, my initial check-in experience left something to be desired due to the lack of warmth from the front desk personnel.

Location

9.0

The location of the hotel is fantastic. It’s within walking distance to Market Square and several attractions, making it very convenient for exploring downtown Knoxville.

Dining

7.0

I tried breakfast at the hotel's restaurant, and while the menu was limited, the food was well-prepared. I did notice that staff struggled to keep things organized during busier times, which impacted the overall dining experience.

Facilities

6.0

The hotel offered convenient amenities like valet parking and a fitness center, but I found the parking situation a bit uncomfortable as I prefer self-parking. The internet was inconsistent during my stay, which was frustrating.